Arthur Blank (b. 1942)
Arthur M. Blank was born in the Queens borough of New York City in 1942 to Molly and Max Blank. In 1963 Blank earned a business degree from Babson College in Massachusetts. After working for a few years at an accounting firm, he went to work for his father's small pharmaceutical company. The family business was bought in 1968 by Daylin, the parent company of a drugstore chain, and Blank stayed on with the new company. Daylin sent him to Griffin to be the controller for their discount drugstore chain, and in 1972 he became president and chief executive officer. Two years later he was promoted to controller of Handy Dan, the largest subsidiary of Daylin, and he relocated to Los Angeles, California.
The Home Depot
At Handy Dan, a home improvement company, Blank met Bernie Marcus, a fellow executive. After the two men were fired from the company in 1978, they decided to merge their assets and create the Home Depot. Blank and Marcus envisioned a chain of home-improvement warehouses, larger than any of their competitors' facilities, filled with a vast array of products and staffed by customer-service experts. After securing sufficient capital and searching nationwide for a suitable location, they opened two stores on June 22, 1979, in Atlanta, which made the city the official home of the Home Depot.
The Home Depot revolutionized the home-improvement industry and has been enormously successful. The company—which in 2005 was the world's largest home-improvement retailer and the second-largest retailer in the United States, trailing only Wal-Mart—has more than 1,800 stores in North America. In 2004 the Home Depot reported $73 billion in sales.
The Home Depot has donated more than $200 million, including time and labor, to the communities it serves. The Home Depot Foundation, established in 2002, supports a variety of community projects, including Habitat for Humanity; City of Hope, a cancer-treatment center; and KaBOOM!, a playground-construction organization.
Blank retired as cochairman of the Home Depot in 2001. Although he has enjoyed great professional success and acclaim, he has also faced some setbacks. The Home Depot has long been a target for environmental groups that claim the company (and other home-improvement chains) buys and sells wood products obtained from endangered forests; others have complained that the massive size of the company (known in some circles as "Wal-Mart with a hammer") makes it impossible for smaller retailers to compete in shared markets.
In February 2002 Blank bought the Atlanta Falcons, a National Football League (NFL) team, for $545 million. The Falcons had endured an up-and-down existence for thirty-six years under the ownership of the Rankin Smith family. The highlight of the Smith family's ownership came in 1999, when Atlanta played in Super Bowl XXXIII; the Falcons lost to the Denver Broncos, 34-19.
When Blank bought the Falcons, his twin missions were to upgrade the team's talent and to bring fans back to the Georgia Dome, the team's home stadium. He made the unprecedented move of lowering ticket prices on nearly 25,000 seats in the Dome, which gave the Falcons their first sold-out season in more than two decades. He also purchased land to ensure that Falcon fans had parking spots in downtown Atlanta, and he helped turn Falcons' games into exciting events, with pregame and halftime concerts from such entertainers as Georgia native Travis Tritt. In short, Blank injected some of the customer-service principles that had worked so well for the Home Depot into the Falcons organization and quickly won acclaim as an NFL maverick.
In 2003 Blank settled a federal lawsuit filed by a former Falcons employee who claimed she was fired after complaining about sexual harassment experienced by the organization's female workers. Terms of the settlement were not disclosed. In December of that year Blank hired former Tampa Bay Buccaneers executive Rich McKay, and less than a month later named former San Francisco 49ers defensive coordinator Jim Mora Jr. as the new Falcons coach. During the 2004-5 season, those decisions paid quick dividends as the Falcons finished the regular season with eleven wins and five losses, coming within one game of Super Bowl XXXIX before falling to the Philadelphia Eagles 27-10 in January 2005.
Another aspect of the Falcons' newfound success lies in Blank's charitable works and his insistence that the team become part of the fabric of the community. The team established the Atlanta Falcons Youth Foundation, which has donated millions of dollars to community nonprofit organizations.
In August 2004 Blank bought the Georgia Force Arena Football League (AFL) team from Virgil Williams, becoming the seventh NFL owner also to own or operate an AFL team. One of Blank's first decisions as owner was to move the team's home games for the 2005 season from the Gwinnett Arena in Gwinnett County to the Philips Arena in downtown Atlanta, where the team played its inaugural season in 2002. The team folded in 2009 after the AFL canceled its season for that year.
Blank chairs the capital campaign to fund the new Atlanta Symphony Center for performances of the Atlanta Symphony Orchestra, and he was cochair for a similar campaign to construct the Centennial Olympic Games Museum at the Atlanta History Center in Buckhead. He is also involved with the philanthropic family foundation that bears his name.
Bernie Marcus and Arthur Blank, Built from Scratch: How a Couple of Regular Guys Grew The Home Depot from Nothing to $30 Billion (New York: Times Business, 1999).
Chris Roush, Inside Home Depot: How One Company Revolutionized an Industry through the Relentless Pursuit of Growth (New York: McGraw-Hill, 1999).
Chris Starrs, Athens
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